@import "https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&display=swap";
:root{--accent:#5ab88f;--accent-light:#7dcbaa;--accent-dark:#3d9b73;--accent-subtle:#5ab88f1f;--accent-glow:#5ab88f40;--bg-base:#0d0f14;--bg-surface:#131620;--bg-card:#1a1e2e;--bg-card-hover:#1e2336;--bg-overlay:#0d0f14d9;--border:#ffffff0f;--border-accent:#5ab88f59;--text-primary:#f0f2f8;--text-secondary:#8b91a8;--text-muted:#525869;--sidebar-width:260px;--sidebar-bg:#0f1219;--shadow-sm:0 1px 3px #0006;--shadow-md:0 4px 20px #00000080;--shadow-accent:0 4px 24px #5ab88f33;--radius-sm:6px;--radius-md:10px;--radius-lg:16px;--radius-xl:24px;--transition:.2s ease;--transition-slow:.35s ease}*,:before,:after{box-sizing:border-box;margin:0;padding:0}html{scroll-behavior:smooth}body{background-color:var(--bg-base);color:var(--text-primary);-webkit-font-smoothing:antialiased;min-height:100vh;font-family:Inter,system-ui,-apple-system,sans-serif;line-height:1.6}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:var(--border);border-radius:99px}::-webkit-scrollbar-thumb:hover{background:var(--text-muted)}h1,h2,h3,h4,h5,h6{color:var(--text-primary);font-weight:600;line-height:1.3}a{color:inherit;text-decoration:none}button{cursor:pointer;background:0 0;border:none;font-family:inherit}input,textarea,select{background:0 0;outline:none;font-family:inherit}.app-shell{min-height:100vh;display:flex}.main-content{margin-left:var(--sidebar-width);flex-direction:column;flex:1;min-height:100vh;display:flex;overflow-x:hidden}@media (max-width:768px){.main-content{margin-left:0;padding-top:64px}}.sidebar{width:var(--sidebar-width);background:var(--sidebar-bg);border-right:1px solid var(--border);z-index:100;height:100vh;transition:transform var(--transition-slow);flex-direction:column;display:flex;position:fixed;top:0;left:0}.sidebar-logo{border-bottom:1px solid var(--border);align-items:center;gap:12px;padding:28px 24px 24px;display:flex}.sidebar-logo img{object-fit:contain;width:36px;height:36px}.sidebar-logo-text{flex-direction:column;display:flex}.sidebar-logo-title{color:var(--text-primary);letter-spacing:-.3px;font-size:15px;font-weight:700}.sidebar-logo-sub{color:var(--accent);letter-spacing:.5px;text-transform:uppercase;font-size:11px;font-weight:500}.sidebar-nav{flex:1;padding:16px 12px;overflow-y:auto}.sidebar-section-label{letter-spacing:1px;text-transform:uppercase;color:var(--text-muted);padding:12px 12px 6px;font-size:10px;font-weight:600}.sidebar-link{border-radius:var(--radius-sm);color:var(--text-secondary);transition:all var(--transition);align-items:center;gap:10px;margin-bottom:2px;padding:10px 12px;font-size:14px;font-weight:500;display:flex;position:relative}.sidebar-link:hover{background:var(--accent-subtle);color:var(--text-primary)}.sidebar-link.active{background:var(--accent-subtle);color:var(--accent);border:1px solid var(--border-accent)}.sidebar-link.active:before{content:"";background:var(--accent);border-radius:0 3px 3px 0;width:3px;height:60%;position:absolute;top:50%;left:0;transform:translateY(-50%)}.sidebar-link svg{opacity:.8;flex-shrink:0;width:18px;height:18px}.sidebar-link.active svg{opacity:1}.sidebar-footer{border-top:1px solid var(--border);padding:16px 12px}.user-chip{border-radius:var(--radius-sm);background:var(--bg-card);border:1px solid var(--border);align-items:center;gap:10px;padding:10px 12px;display:flex}.user-avatar{background:linear-gradient(135deg,var(--accent),var(--accent-dark));color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;font-size:13px;font-weight:700;display:flex}.user-info{flex:1;min-width:0}.user-name{color:var(--text-primary);white-space:nowrap;text-overflow:ellipsis;font-size:13px;font-weight:600;overflow:hidden}.user-client{color:var(--accent);white-space:nowrap;text-overflow:ellipsis;font-size:11px;overflow:hidden}.sign-out-btn{border-radius:var(--radius-sm);width:28px;height:28px;color:var(--text-muted);transition:all var(--transition);flex-shrink:0;justify-content:center;align-items:center;display:flex}.sign-out-btn:hover{color:#ef4444;background:#ef444426}.mobile-header{background:var(--sidebar-bg);border-bottom:1px solid var(--border);z-index:200;justify-content:space-between;align-items:center;height:64px;padding:0 16px;display:none;position:fixed;top:0;left:0;right:0}@media (max-width:768px){.sidebar{transform:translate(-100%)}.sidebar.open{transform:translate(0);box-shadow:4px 0 24px #00000080}.mobile-header{display:flex}}.page-header{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;padding:40px 40px 0;display:flex}.page-title{letter-spacing:-.5px;font-size:28px;font-weight:700}.page-subtitle{color:var(--text-secondary);margin-top:4px;font-size:14px}.page-body{flex:1;padding:32px 40px 40px}@media (max-width:640px){.page-header{padding:24px 16px 0}.page-body{padding:20px 16px 32px}.page-title{font-size:22px}}.card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-lg);transition:border-color var(--transition),box-shadow var(--transition);padding:24px}.card:hover{border-color:var(--border-accent)}.card-accent{border-color:var(--border-accent);box-shadow:0 0 0 1px var(--border-accent),var(--shadow-accent)}.stats-grid{grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:16px;margin-bottom:32px;display:grid}.stat-card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-lg);transition:all var(--transition);padding:20px 24px;position:relative;overflow:hidden}.stat-card:before{content:"";background:linear-gradient(90deg,var(--accent),transparent);opacity:0;height:2px;transition:opacity var(--transition);position:absolute;top:0;left:0;right:0}.stat-card:hover:before{opacity:1}.stat-card:hover{border-color:var(--border-accent)}.stat-label{color:var(--text-muted);text-transform:uppercase;letter-spacing:.8px;margin-bottom:8px;font-size:12px;font-weight:600}.stat-value{color:var(--text-primary);letter-spacing:-1px;font-size:32px;font-weight:700;line-height:1}.stat-change{color:var(--accent);margin-top:6px;font-size:12px;font-weight:500}.btn{border-radius:var(--radius-md);transition:all var(--transition);white-space:nowrap;align-items:center;gap:8px;padding:10px 20px;font-size:14px;font-weight:600;display:inline-flex}.btn-primary{background:var(--accent);color:#0d1a14}.btn-primary:hover{background:var(--accent-light);box-shadow:var(--shadow-accent);transform:translateY(-1px)}.btn-primary:active{transform:translateY(0)}.btn-secondary{background:var(--bg-card);border:1px solid var(--border);color:var(--text-secondary)}.btn-secondary:hover{border-color:var(--border-accent);color:var(--text-primary)}.btn-ghost{color:var(--text-secondary)}.btn-ghost:hover{color:var(--accent)}.btn-danger{color:#ef4444;background:#ef444426;border:1px solid #ef444433}.btn-danger:hover{background:#ef444440}.btn:disabled{opacity:.5;cursor:not-allowed;transform:none!important}.btn svg{width:16px;height:16px}.badge{border-radius:99px;align-items:center;gap:5px;padding:3px 10px;font-size:12px;font-weight:600;display:inline-flex}.badge-new{color:var(--accent);background:#5ab88f26;border:1px solid #5ab88f4d}.badge-open{color:#60a5fa;background:#3b82f626;border:1px solid #3b82f64d}.badge-waiting{color:#fbbf24;background:#eab30826;border:1px solid #eab3084d}.badge-closed{color:#9ca3af;background:#6b728026;border:1px solid #6b72804d}.badge-urgent{color:#f87171;background:#ef444426;border:1px solid #ef44444d}.badge-high{color:#fb923c;background:#f9731626;border:1px solid #f973164d}.badge-medium{color:#fbbf24;background:#eab30826;border:1px solid #eab3084d}.badge-low{color:var(--accent);background:#5ab88f26;border:1px solid #5ab88f4d}.form-group{margin-bottom:20px}.form-label{color:var(--text-secondary);letter-spacing:.3px;margin-bottom:8px;font-size:13px;font-weight:600;display:block}.form-control{background:var(--bg-base);border:1px solid var(--border);border-radius:var(--radius-md);width:100%;color:var(--text-primary);transition:border-color var(--transition),box-shadow var(--transition);padding:11px 14px;font-size:14px}.form-control:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-glow)}.form-control::placeholder{color:var(--text-muted)}textarea.form-control{resize:vertical;min-height:120px}select.form-control{appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath d='M1 1l5 5 5-5' stroke='%238B91A8' stroke-width='1.5' fill='none' stroke-linecap='round'/%3E%3C/svg%3E");background-position:right 14px center;background-repeat:no-repeat;padding-right:36px}.table-wrapper{border-radius:var(--radius-lg);border:1px solid var(--border);background:var(--bg-surface);overflow:visible}.table-scroll{width:100%;overflow-x:auto}table{border-collapse:collapse;width:100%;font-size:14px}thead th{background:var(--bg-surface);text-transform:uppercase;letter-spacing:.8px;color:var(--text-muted);text-align:left;border-bottom:1px solid var(--border);white-space:nowrap;padding:12px 16px;font-size:11px;font-weight:600}tbody tr{border-bottom:1px solid var(--border);transition:background var(--transition)}tbody tr:last-child{border-bottom:none}tbody tr:hover{background:var(--bg-card-hover)}tbody td{color:var(--text-secondary);vertical-align:middle;padding:14px 16px}tbody td:first-child{color:var(--text-primary);font-weight:500}.ticket-grid{gap:16px;display:grid}.ticket-card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-lg);transition:all var(--transition);cursor:pointer;padding:20px 24px}.ticket-card:hover{border-color:var(--border-accent);box-shadow:var(--shadow-md);transform:translateY(-2px)}.ticket-header{justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:10px;display:flex}.ticket-subject{color:var(--text-primary);flex:1;font-size:15px;font-weight:600}.ticket-meta{flex-wrap:wrap;align-items:center;gap:16px;display:flex}.ticket-date{color:var(--text-muted);font-size:12px}.embed-wrapper{background:var(--bg-surface);border-radius:var(--radius-lg);border:1px solid var(--border);flex-direction:column;flex:1;height:calc(100vh - 120px);display:flex;overflow:hidden}.embed-toolbar{background:var(--bg-card);border-bottom:1px solid var(--border);flex-shrink:0;justify-content:space-between;align-items:center;padding:12px 20px;display:flex}.embed-url{color:var(--text-muted);background:var(--bg-base);border-radius:var(--radius-sm);border:1px solid var(--border);white-space:nowrap;text-overflow:ellipsis;flex:1;margin:0 12px;padding:4px 12px;font-family:monospace;font-size:13px;overflow:hidden}.embed-frame{background:#fff;border:none;flex:1;width:100%}.empty-state{text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:16px;padding:80px 20px;display:flex}.empty-icon{background:var(--accent-subtle);width:64px;height:64px;color:var(--accent);border-radius:50%;justify-content:center;align-items:center;display:flex}.empty-title{color:var(--text-primary);font-size:18px;font-weight:600}.empty-sub{color:var(--text-secondary);max-width:360px;font-size:14px}.loading-spinner{border:3px solid var(--border);border-top-color:var(--accent);border-radius:50%;width:36px;height:36px;animation:.7s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.alert{border-radius:var(--radius-md);align-items:center;gap:10px;padding:12px 16px;font-size:14px;font-weight:500;display:flex}.alert-success{color:var(--accent);background:#5ab88f26;border:1px solid #5ab88f4d}.alert-error{color:#f87171;background:#ef444426;border:1px solid #ef44444d}.alert-info{color:#60a5fa;background:#3b82f626;border:1px solid #3b82f64d}.login-page{background:var(--bg-base);justify-content:center;align-items:center;min-height:100vh;display:flex;position:relative;overflow:hidden}.login-bg-orb{filter:blur(80px);pointer-events:none;border-radius:50%;position:absolute}.login-bg-orb-1{background:radial-gradient(circle,#5ab88f26 0%,#0000 70%);width:500px;height:500px;top:-100px;right:-100px}.login-bg-orb-2{background:radial-gradient(circle,#5ab88f14 0%,#0000 70%);width:400px;height:400px;bottom:-80px;left:-80px}.login-card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-xl);z-index:1;width:100%;max-width:440px;box-shadow:var(--shadow-md);padding:48px;position:relative}.login-logo{align-items:center;gap:14px;margin-bottom:40px;display:flex}.login-logo img{object-fit:contain;width:48px;height:48px}.login-logo-text h1{letter-spacing:-.5px;font-size:22px;font-weight:800}.login-logo-text p{color:var(--accent);text-transform:uppercase;letter-spacing:1px;font-size:12px;font-weight:600}.login-title{margin-bottom:8px;font-size:24px;font-weight:700}.login-sub{color:var(--text-secondary);margin-bottom:36px;font-size:14px}.welcome-banner{background:linear-gradient(135deg,var(--bg-card)0%,#5ab88f14 100%);border:1px solid var(--border-accent);border-radius:var(--radius-lg);margin-bottom:32px;padding:32px;position:relative;overflow:hidden}.welcome-banner:before{content:"";background:radial-gradient(circle,var(--accent-glow)0%,transparent 70%);border-radius:50%;width:160px;height:160px;position:absolute;top:-30px;right:-30px}.welcome-greeting{margin-bottom:6px;font-size:22px;font-weight:700}.welcome-greeting span{color:var(--accent)}.welcome-sub{color:var(--text-secondary);font-size:14px}.divider{border:none;border-top:1px solid var(--border);margin:24px 0}.overlay{background:var(--bg-overlay);-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:99;opacity:0;pointer-events:none;transition:opacity var(--transition-slow);position:fixed;inset:0}.overlay.show{opacity:1;pointer-events:all}